RETURNS & EXCHANGES

15 Days Guarantee

Thank you for shopping at HeavyWell.com.

Online purchases made through HeavyWell.com are valid for exchange and return within 15 days from the delivery date. Our return center is located in US.

Submit a request for return/exchange on your order page and we will try our best to meet your request. Please Contact Us immediately if you need help.

All return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging. If not, the buyer is responsible for all incurred fees and no refund will be issued. You are welcome to make an exchange as long as it is in stock or alternatively get a refund.

This 15-day period begins on the day when you receive your purchase for goods, you can cancel

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@HeavyWell.com.

Please contact our Customer service at support@HeavyWell.com to get the returned address.